Help centre
How to use Waka ERP
Every part of the system, explained in the order you will actually meet it. Start with getting started if the business is new here.
Getting started
Set-up order, and reading your dashboard.
Selling
The till, sales history, customers, and the documents you issue.
- Taking a sale at the tillRinging up, holding a sale, discounts, and what the keys do.
- Sales historyFinding a past sale, filtering by staff or time, and voiding.
- Customers and creditCustomer accounts, credit limits, and loyalty points.
- Invoices, receipts and payment vouchersThe three documents, what each is for, and who can create them.
- Returns and refundsTaking goods back and what it does to stock and money.
Stock
Products, stock levels, suppliers and purchase orders.
Reports
Every report, and what the figures actually mean.
Pharmacy
Prescriptions, the drug register, batches and expiry.
Restaurant
Tables, kitchen, menu and delivery.
Money
Expenses, bank accounts and tax.
Your team
Employees, payroll, attendance and leave.
Administration
Staff access, settings, printing, audit and integrations.
- Staff accounts, roles and accessInviting staff, and controlling exactly what each person can see and do.
- Business settingsEverything under Settings, and what each section changes.
- Printing receiptsThermal printers, paper size, and auto-print.
- Audit logWho did what, and when.
- Billing and your planPlan limits and current usage.
- API keys and webhooksConnecting other systems to WakaERP.
- Platform administrationManaging tenants, for WakaERP operators.
Still stuck?
Email waka@opensigma.cc or call +256 773 550009. Say which page you were on and what you expected to happen — it is the fastest way to a real answer.